Resetting the PINs

Forgotten Operator PIN / Service PIN

If you have forgotten the PIN for the access levels Operator or Service, contact the Master. The latter can reset all PINs to the value 0000 as described in the following. Afterwards, new PINs must be assigned for all access levels.

Resetting All PINs

The authorization for the access level Master allows you to reset the PINs of all access levels:

  1. Log in for the access level Master (see section Logging in and Logging out).
  2. In the area PIN Reset with Key, tap on Reset All PINs.

 

Assign new PINs!

After resetting the PINs, new PINs must be assigned for all access levels to guarantee maximum security.

 

Master PIN Forgotten

If you have forgotten the Master PIN, you must apply for a PIN Reset Authorization Key from MOTORTECH. With this key you can reset all PINs without authorization for the access level Master.

Requesting Key

Request the key from MOTORTECH as follows:

  1. Tap the Request Key button.
  2. Tap the Confirm Request button.

Entering Key

Enter the key from MOTORTECH in your PowerView3 as follows:

  1. Insert the external storage medium containing the MOTORTECH key into your PowerView3.
  2. In the area PIN Reset with Key, tap the button Reset All PINs.
  3. Navigate to the desired PIN Reset Authorization Key (file extension .prak) and select it.
  4. Tap the Enter button.